Our 30-day guarantee means you can buy with complete confidence.
Keep your artwork for 30 days. Live with it. See how the light hits it at different times of day. Show it to friends. If you're not completely happy, return it for a full refund—no questions asked.
We know the worry: "What if it arrives and it just doesn't work?" Buying art shouldn't feel like a gamble. Take your time to decide.
The quickest way to start a return is through your account. Simply log in and visit My Account -> My Returns to begin the process.
Contact us within 30 days of receiving your artwork and we'll guide you through the return process.
Email: [email protected] Phone: 01249 704862 Hours: 8:30am-4:30pm, Monday to Friday
We'll provide instructions for safe packing and arrange collection if needed.
If your artwork arrives damaged, contact us immediately. We'll resolve it with a replacement, repair, or full refund—whichever works best for you.
This guarantee is backed by our documentation process. Every piece is photographed before packing, giving us clear evidence of its condition when it left our warehouse. We've shipped over 100,000 artworks, and we know how to make things right.
This shouldn't happen. We photograph every piece in detail and describe its condition honestly. If what arrives doesn't match what you saw online, contact us immediately and we'll make it right.
If you have any questions about returns, we're happy to help.
Email: [email protected] Phone: 01249 704862 Hours: 8:30am-4:30pm, Monday to Friday
